Privacy Policy

Last updated: April 17, 2026

This Privacy Policy describes how SIA "Sacrament" (registration number 40203729609, Latvia), operating under the brand "Fix My Lovable App" ("we", "us", "our"), collects, uses, and protects your personal data when you use our website at fixmylovable.app ("the Service").

1. Data Controller

SIA "Sacrament"
Registration Nr. 40203729609
Latvia
Contact: hello@fixmylovable.app

2. What Data We Collect

We collect only the data you voluntarily provide through our contact form:

• Name — to address you personally
• Email address — to reply to your inquiry and send project updates
• Project URL — to assess your project (Lovable, GitHub, or other links you share)
• Project description — the text you enter describing what you need fixed or built
• Service tier selection — your chosen pricing tier

We do not collect payment card data directly. All payments are processed by Stripe, Inc., which has its own privacy policy.

3. How We Use Your Data

We use your personal data exclusively to:

• Respond to your inquiry with a project estimate
• Deliver the service you requested (fixing or building your app)
• Send project updates and delivery notifications
• Send invoices and process payments

We do not use your data for marketing, advertising, newsletters, or any purpose beyond the service you requested — unless you explicitly consent.

4. Legal Basis (GDPR)

We process your data under the following legal bases:

• Contract performance (Art. 6(1)(b) GDPR) — processing necessary to provide the service you requested
• Legitimate interest (Art. 6(1)(f) GDPR) — responding to your inquiry, improving our service

5. Data Sharing

We may share your data with:

• Engineers assigned to your project — they receive only the project URL and description necessary to do the work
• Stripe, Inc. — for payment processing
• Railway / Vercel — our hosting providers (data stored in EU/US data centers)

We do not sell, rent, or share your data with advertisers or third-party marketers.

6. Data Retention

We retain your personal data for as long as necessary to provide our service, typically:

• Inquiry data: 12 months after last contact, then deleted
• Project data: duration of the project + 6 months for support guarantee
• Invoice/payment data: 7 years (required by Latvian tax law)

You may request earlier deletion at any time (see Section 8).

7. Data Security

We use industry-standard security measures including HTTPS encryption in transit, access controls on project data, and secure hosting infrastructure. No system is 100% secure — if you believe your data has been compromised, contact us immediately.

8. Your Rights (GDPR)

As a data subject under GDPR, you have the right to:

• Access — request a copy of your personal data
• Rectification — correct inaccurate data
• Erasure — request deletion of your data ("right to be forgotten")
• Restriction — restrict processing in certain circumstances
• Data portability — receive your data in a structured format
• Objection — object to processing based on legitimate interest

To exercise any right, email hello@fixmylovable.app. We respond within 30 days.

9. Cookies

This website does not use cookies, tracking pixels, or analytics scripts. We do not track your browsing behavior.

10. Children

Our service is not directed to individuals under 16. We do not knowingly collect data from children.

11. Changes

We may update this policy. Changes will be posted on this page with an updated "Last updated" date. Material changes will be communicated via email to active clients.

12. Contact & Complaints

For privacy inquiries: hello@fixmylovable.app

If you believe your rights have been violated, you may lodge a complaint with the Latvian Data State Inspectorate (dvi.gov.lv).